Resolutionz - Conflict Resolution Services in Auckland

transform conflict into constructive relationship pathways which will enhance your business

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    • Jenni Broom
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    • Mediation in the Workplace
    • Workplace Harassment and Bullying
    • Managing conflict
    • Communication skills
    • Cultural responsiveness
    • Emotional Intelligence
    • Facilitation
    • Team Building
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Cultural responsiveness

The increasing ethnic diversity in the workplace in NZ requires a new skill set from managers in how to understand staff and build a workplace culture of respect, to capture the benefits of diversity.

Cultural Awareness and Diversity trainingAn understanding of the meaning of the term ‘culture’ and the ability to have insight into one’s own culture is the starting point for respect and valuing of other cultures, before progressing to listening, and developing policies and behaviours relevant to the cultural partnerships which are specific to the organisation.

Stereotyping is to be avoided! Emotional intelligence is also a valuable asset.

Cultural responsiveness is best achieved through the ability to reflect on attitudes, to acquire knowledge, and then to apply basic communication principles.

We recognise that there are multi-factorial influences which have contributed to the values and practices of a multicultural society, and that within this kaleidoscope there is the unique individual who is the best exponent of his/her own reality. 

This approach is practical and specific, and encourages an analysis of the cross cultural context of the organisation to identify strengths and opportunities for development of a culture of responsiveness.

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Jenni Broom and Resolutionz

Jenni's style is respectful, affirming and encouraging, and facilitates the development of ideas and solutions from a strengths based practice that recognises the skills and talents that exist individuals and organisation.

More about Jenni

  • Instead of facing every day in a defeated way, conflict can be dealt with and bring positive changes.
  • People who solve their conflicts discover that the other person is not evil personified, but a living breathing human being.

Resources – how we can help

  • Mediation in the Workplace
  • Workplace Harassment and Bullying
  • Managing conflict
  • Communication skills
  • Cultural responsiveness
  • Emotional Intelligence
  • Facilitation
  • Team Building
Resolutionz - transforming conflict

Resolutionz

Jenni Broom

jenni@resolutionz.co.nz
Phone:  021 1650 234

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Thanks to Bronwyn White of Wellington
for some of the images used on this site
www.spirit-and-faith.com

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Rosemary Neave

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