Resolutionz - Conflict Resolution Services in Auckland

transform conflict into constructive relationship pathways which will enhance your business

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  • About us
    • Jenni Broom
  • How We can Help…
  • How We Work…
  • Resources
    • Mediation in the Workplace
    • Workplace Harassment and Bullying
    • Managing conflict
    • Communication skills
    • Cultural responsiveness
    • Emotional Intelligence
    • Facilitation
    • Team Building
  • Contact us

Managing conflict

Conflict in the workplace has the potential to develop a creative edge which encourages the development of different ideas, growth and organisational development.

Managing ConflictHowever there is also the potential for explosive negativity when conflict is not dealt with well. This can sabotage relationships, team dynamics, and productivity, causing personal distress and a negative workplace culture.

It can result in intimidating behaviours and accusations of bullying when there is a power imbalance. It can produce a loss of productivity and people capability when skilled staff choose to leave.

Skills to deal with conflict effectively may involve:

  • A better understanding of the diversity of personality types, including insight into one’s own and the impact of different personality types in the workplace
  • Understanding of the concept of emotional intelligence, and an assessment of EI competence and areas for development
  • Better communication skills, which allow differences to be expressed openly without inviting defensive responses, and enable issues to be worked through
  • Effective organisational systems and leadership strategies which allow for a safe expression of differences in a supportive environment
  • A better understanding of cross cultural issues and the development of cross-cultural sensitivity and responsiveness

On-going coaching and mentoring in the implementation of new strategies will assist new behaviours to become embedded in the organisational culture. Early intervention is the key: hoping that a situation will go away is inviting escalation.

Contact Jenni for more information

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Jenni Broom and Resolutionz

Jenni's style is respectful, affirming and encouraging, and facilitates the development of ideas and solutions from a strengths based practice that recognises the skills and talents that exist individuals and organisation.

More about Jenni

  • Conflict helps us to wake up to what is going on around us.
  • Mediation offers a safe way for a skilled unbiased neutral person to manage the process enabling the two parties to decide what they want to do.

Resources – how we can help

  • Mediation in the Workplace
  • Workplace Harassment and Bullying
  • Managing conflict
  • Communication skills
  • Cultural responsiveness
  • Emotional Intelligence
  • Facilitation
  • Team Building
Resolutionz - transforming conflict

Resolutionz

Jenni Broom

jenni@resolutionz.co.nz
Phone:  021 1650 234

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Thanks to Bronwyn White of Wellington
for some of the images used on this site
www.spirit-and-faith.com

Keep in Touch….

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Rosemary Neave

rosemary@web2blog.co.nz
www.web2blog.co.nz
+64 27 2890383

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